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 U.S. OPERATION |
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Vitran's U.S. LTL operation, called Vitran Express, specializes in next-day delivery within a primary service of 19 states in the Midwest, and two- and three- day delivery throughout the rest of the country utilizing two exclusive partnerships. The primary service area
that stretches from the Dakotas to Pennsylvania and the Canadian
border to Tennessee contains 54 service centres. These facilities
are tied together with a computer network that processes valuable
information critical to the provision of a reliable and consistent
service. Every night approximately 5,500 shipments weighing 7.3
million pounds are processed through the system with 98% on-time
accuracy. The standard service product is guaranteed to the customer's
complete satisfaction. The expedited service called "Silver
Service" is guaranteed time-definite on weekdays or weekends. |
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| CANADIAN
OPERATION |
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| Vitran's Canadian
LTL operation provides next-day delivery on a regional basis, and
national service with different transit times across all 10 provinces
as well as Washington and Oregon on the West Coast. Vitran is one
of the largest providers of LTL service in Canada and has a network
of 15 terminals, mostly located in major metropolitan areas. Freight
is moved over the road and intermodally via rail, depending on the
distance to be travelled and the transit time. Similar to the U.S.
operation, the facilities are linked to each other via computer to
permit the tracking and tracing of freight movement by customers,
which is very important the longer the distance the freight travels.
The expedited service called "Maxximum Express" reduces
transit time across Canada by as much as 40% using over-the-road driver
teams. |
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| CROSS-BORDER
SERVICE |
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| Vitran has some
of the best infrastructure available to provide cross-border LTL service
to U.S. or Canadian customers. For instance, Vitran offers an overnight
service from Chicago, Dayton and Toledo to Southwestern Ontario. The
same southbound compares to two days from many other carriers. |
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| EXCLUSIVE PARTNERSHIPS |
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| Vitran has two exclusive partnerships
which allow it to provide quality service beyond its primary service
area in the Midwestern part of the United States. Vitran has partnered
with New England Motor Freight to cover the Northeastern states. An
established partnership with SAIA was expanded recently to cover the
balance of the country. |
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Last Updated: March 26, 2002 |
